Persistent Links: What Happens When They Don't Work

Today I had a question from a student who couldn't get a persistent link to work She was asked to enter a login and password. What happened? Unfortunately, sometimes the interfaces don't work and you get the wrong page. I suggest that we all accept the reality that machines are just not as smart as we are, so when something doesn't work, we have to think of another way to get what we want. Usually you see the name of the journal, the volume number, the pages, and the date. If so, go to the Full Text Periodical Finder and go in through another door. You should only need your Alvernia off campus login. Name as it appears in our system, Complete ID #, and the PIN (usually the last four numbers of the ID#). Be sure to call if you need help. 610-796-8223. Let me know if you have specific problems. We want to know if you can't get the systems to work. Sometimes we can fix a problem from inside.